Refund policy

RETURN AND REFUND POLICY

Returns

We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

To initiate a return, please contact us at [your email] with your order number and reason for return. We will provide you with return instructions.

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective or incorrect. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, refunds will be processed to your original payment method within 5-10 business days.

Please note that shipping costs are non-refundable, and you will be responsible for paying your own shipping costs for returning items.

Exchanges

We do not offer direct exchanges. If you need a different size, color, or product, please return the original item for a refund and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund, including return shipping costs.

Processing Time

Please allow 2-3 business days for us to process your return after we receive it. Due to our dropshipping model, processing times may vary depending on the product and supplier.