Terms of service

TERMS OF SERVICE

1. Agreement to Terms

By accessing or using ShadeZen, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our store.

2. Use of Our Store

You must be at least 18 years old to use our store. You agree to provide accurate and complete information when placing orders and to update your information as necessary.

3. Products and Services

We work with trusted suppliers to fulfill orders. Product descriptions, images, and specifications are provided by our suppliers and are believed to be accurate, but we do not guarantee their accuracy. We reserve the right to limit quantities or discontinue products at any time.

4. Pricing and Payment

All prices are in USD and are subject to change without notice. Payment is due at the time of purchase. We accept major credit cards and other payment methods as displayed at checkout.

5. Shipping and Delivery

Shipping times vary depending on the product and destination. Estimated delivery times are provided at checkout but are not guaranteed. We are not responsible for delays caused by shipping carriers or customs.

6. Order Processing

Due to our dropshipping model, orders are processed and fulfilled by our suppliers. Processing times typically range from 2-5 business days before shipment.

7. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information about returns, exchanges, and refunds.

8. Limitation of Liability

ShadeZen shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our store or products purchased.

9. Intellectual Property

All content on this store, including text, graphics, logos, and images, is the property of ShadeZen or our suppliers and is protected by copyright laws.

10. Privacy

Your use of our store is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the store.

12. Contact Information

For questions about these Terms of Service, please contact us at [your email address].

Last Updated: February 18, 2026